The Universe Platform · Reach

The message lives beside
the relationship.

Newsletters and campaigns drawn from the same customer record as everything else — so they're relevant by default, and always yours to approve.

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Built into the platform · included in the Beta

Reach, inside the Universe Platform by EGT, is your email: newsletters and campaigns sent from the same customer record as your site and store, for businesses that want relevant messages without rebuilding their audience in another tool. It's part of the public beta.

What it does

Relevant because it already knows.

When the message comes from the same place as the sale and the profile, you don't rebuild your audience in yet another tool.

One audience

No re-importing lists into a separate email app — the people you reach are the people you already serve.

Proposes, never acts

Nothing sends itself. The system can compose, but it never sends on its own — you approve every message that goes out.

From your own house

Your sending reputation is built and kept under your brand — the message is yours end to end.

See it work

Go ahead — drive it.

The message lives beside the relationship — newsletters from the same customer graph.

Ready to ship3

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Customer chatOnline

Is the Ember Carafe dishwasher safe?

It is! Hand-wash keeps the glaze brightest, though.

Abandoned cartAuto-send · scheduled

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The message lives beside the relationship — orders, chats, and follow-ups from one customer graph. You stay in control of every send.

An interactive demo running on invented sample data — nothing here is a real account, and nothing is saved.

Who it's for

For businesses that talk to the people they already serve.

Owners tired of re-importing lists

The people you email are the people who bought, joined and visited — one audience, not a copy kept in another app.

Teams that want the final say

Every message waits for your approval. Nothing goes out on its own.

Brands that guard their name

Your sending reputation is built and kept under your brand — the message is yours end to end.

Straight answers.

Does anything send on its own?: No. The system can compose, but it never sends on its own — you approve every message that goes out.
Do I need a separate email tool?: No. Email is built into the platform, so the people you reach are the people you already serve — no re-importing lists into a separate app.
Can I export my data and leave?: Yes. Your customers, orders, content and email list are yours, held as a grant, not a copy. Export them and walk anytime — an integrated core shouldn't mean a locked door.